Parse Medical privacy policy

Effective: 13 January 2025.

This Privacy Policy describes the ways in which Parse Medical Limited (registered in England at Wales under No. 16102428; registered address: UB8 3AL, Uxbridge, United Kingdom; ICO registration ZB850352) collects and processes information about you that identifies you directly or indirectly (‘Personal Information‘), either alone or in combination with other information made available to us, through your interactions with us via our website and LinkedIn page.

We may collect and process Personal Information that identifies you directly, for example your name and email address. We may also collect certain Personal Information that does not directly identify you, but which makes identification possible through the combination of other information or identifiers, for example your company name and job title. Personal Information may also include your IP address. By sharing with us Personal Information relating to other people, you agree that you have the authority to do so and that you permit us to use the information in accordance with this Privacy Policy.

We may collect:

1. Information that you provide to us voluntarily:
   • Through orders and service requests
     When ordering products and services via the website, you will need to provide your name and email address. We process and save the Personal Information provided when placing an order. This information will be used to get in touch with you and to provide you with the products and services you have ordered. We may also use this information for our internal business purposes, including improving our products and services and tailoring your experiences when interacting with the Services.
     
   • Through contact requests, customer support or feedback forms
     To use our contact form, in addition to your message, you must provide your name and e-mail address. You may wish to provide other Personal Information, for example social media profile information or other contact details. We use the Personal Information provided via the contact request form for the purposes of processing your request and answering your questions about our products and services.
     
   • The legal basis for processing your Personal Information that you provide to us voluntarily is the fulfilment of our contractual or service obligations to you under an agreement with you or consent from you.
     
2. Information that is collected automatically:
   • Website usage analytics
     We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and the searches you perform. We may use this information to help improve the contents of the site and to compile aggregate statistics about people using our site for our internal usage statistics and market research purposes. In doing this, we may install ‘cookies’ or similar technologies that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access. Cookies are created and stored on the user’s computer, phone or other devices when the user’s browser loads a particular website. Every time the user goes back to the same website, the browser retrieves and sends this ‘cookie’ file to the website. Cookies are useful because they serve key purposes like helping a website remember your preferences and settings, performing analytics to improve services, serving you relevant content or advertisements and authenticating you on the websites. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie; this will enable you to decide if you want to accept it or not. You can also refuse cookies altogether. However, if you do not accept our cookies, you may not be able to use all functionalities of our website.
     
   • Website preferences and security
     We may collect your IP address, unique device identifiers (for example, Media Access Control [MAC] address), browser type and version, screen resolution, operating system name and version. We may also derive your location information from your IP address. We use this information to secure our websites and network systems and to improve our services by recording your preferences, maintaining service levels, diagnosing and troubleshooting technical issues.
     
   • The legal basis for the processing of your Personal Information when we monitor website analytics, preferences and security is your consent or our legitimate business interests.

We will only retain your Personal Information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements.

We may combine, aggregate, or anonymise Personal Information with data we may collect from or about you from other sources, such as public databases or public social media platforms (data made public by you).

We may use your data for our business purposes, including audits, monitoring and prevention of fraud, infringement, and other potential misuse of our products and services, and for modifying our services.

We do not sell, share, or otherwise transfer your Personal Information to/with our business partners, suppliers, or any other third parties.

We may disclose your Personal Information to a third party if we are required to do so because of an applicable law, or a request from the government authorities (including court order, subpoena, or governmental regulation), even outside your country of residence; if we need to enforce our terms and conditions; when we believe in good faith that the disclosure is necessary to protect legal rights, the security or integrity of this website; to protect your safety or the safety of others; as part of any criminal or other legal investigation or proceeding in your country or in other countries; or to third parties, advisors, and other entities to the extent reasonably necessary for development of or to proceed with the negotiation or completion of a corporate or commercial transaction.

Our Services are not directed at children. We do not knowingly collect any Personal Information about individuals under the age of 18 on our website or for the purposes mentioned in this Privacy Policy.

If you wish to contact us regarding how we use your Personal Information or you wish to exercise your data privacy rights, please email us at info@parse-medical.co.uk or use the contact form on our website.

This policy is subject to periodical review and appraisal.